ChatGPT: Leading AI Adoption
The expert rung: turn personal skill into team capability with standards, guardrails, enablement, and honest measurement.
Measuring whether it actually helped
Enthusiasm is not evidence “Everyone loves it” is the most common AI success metric and the least useful. To keep a use case — or kill it — you need a number you agreed on before you started. Measure the outcome, not the activity Prompts run, messages sent, licences issued: all activity, none of it […]
When to stop, and how to say so
The hardest thing an AI lead does is recommend not doing it You have measured the impact, run the pilots, and built the guardrails. Some of what you tried has not worked, and there is enormous organisational pressure to describe it as a success anyway — budget was spent, expectations were set, and “AI initiative […]