ChatGPT: Leading AI Adoption
The expert rung: turn personal skill into team capability with standards, guardrails, enablement, and honest measurement.
Enablement without becoming the help desk
Skill does not spread by announcement Sending a link to a prompt guide changes almost nothing. Adoption happens when someone sees the tool solve a problem they personally have, then has something concrete to copy. Start with the volunteers Do not roll out to everyone at once. Find three or four people who are already […]
Resistance is information, not obstruction
The people pushing back usually know something you do not Every rollout meets resistance, and the standard response is to treat it as a communication problem — more training, better messaging, an enthusiastic email from a senior leader. That works when the objection is unfamiliarity. It fails completely when the objection is correct. Four objections, […]
Finding and keeping the people who make it spread
Adoption spreads sideways, not downward People adopt tools because a colleague they respect showed them something useful — not because leadership announced a programme. Which means your job is less about broadcasting and more about finding the handful of people whose example actually moves others, and making their life easy. Who they are Not necessarily […]